Refund policy
Let’s get it sorted.
Contact support@alittlefur.com with your order number and the item you need help with. A Little Fur is your point of contact for returns, including items shipped by our supplier partners.
Change-of-mind returns
Request a return within 30 days of delivery. Items must be unused, clean and in their original condition, with tags and packaging where supplied. Return shipping is paid by the customer unless we provide a free prepaid label or the item arrived damaged, defective or incorrect. No restocking fee.
Damaged, defective or incorrect items
Contact us promptly with a description and clear photos of the item and packaging so we can investigate and arrange an appropriate resolution. Keep the packaging until the issue is resolved. Your statutory rights are not limited by this policy.
Before you send anything
Ask us for authorization and return instructions first. We will confirm the correct return address and provide a prepaid label when applicable. An authorized label may route your item directly to our supplier partner. Do not use the original shipping-label address or send a return to a supplier unless our instructions specifically direct you there. Items from different suppliers may require separate returns.
When we instruct you to return an item to A Little Fur, use:
A Little Fur Returns / Maluvrian LLC
310 S. Twin Oaks Valley Rd
Suite 107-371
San Marcos, CA 92078
United States
Include your order number. This is our return mailing address, not a retail store or a drop-off location.
Refunds
After an authorized return is received and inspected by us or our designated supplier, we will notify you whether the refund is approved. Approved refunds go to the original payment method. Your bank may need additional time to post the credit.
Cancellations
Contact us as soon as possible. We cannot guarantee cancellation or address changes once processing starts. If an order has already shipped, the returns policy applies.